Contact

The fastest route is the support form inside the app — it arrives with your store and the audit already attached, so nothing needs re-explaining.

Support

Open the app and go to Support. Send a question and the answer comes back by email, replying to the address you give.

If you cannot open the app, write to support@seo-assistant.app.

You can optionally include your Shopify collaborator request code — the four-digit code from Settings → Users → Security. It lets us ask Shopify for access when a question needs someone to look inside the store. You still approve the request and choose what it may see.

Privacy and data requests

Access, correction, export and erasure requests go to support@seo-assistant.app. We respond within 30 days. See the Privacy Policy for what is held and for how long.

You do not need to write to us to have your data deleted after uninstalling — Shopify sends a redaction request 48 hours later and the app acts on it automatically.

What we do not do

We do not carry out the fixes, and we do not put merchants in touch with agencies or freelancers. The app is a diagnostic tool: it produces a fix list with file and line references that your own developer can work from.